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Whether you’re a customer or not, O2’s weak attempt to make up for last week’s system crash has made the problem even worse. So here are some tips from online feedback experts Feefo on how to deal with complaints and why you should never underestimate the consumer.

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It seems like a distant memory now when Google made a vow of über simplicity for its highly trafficked homepage

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Like Pinterest but don’t really want to join yet another social networking site? The layout is nice, especially for those who love a quick visual of what’s going on with everyone.

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Nokia Lumia 800 is Nokia’s first Windows Phone smartphone with the latest version of Windows Phone 7.5 Mango.