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Griffin Technology, innovators for everyday life, is announcing the latest edition to its lineup of DriveSafe products: SmartTalk Solar, a handsfree solar-charged speakerphone for smartphones. Available from Amazon, RRP £49.99.

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Whether you’re a customer or not, O2’s weak attempt to make up for last week’s system crash has made the problem even worse. So here are some tips from online feedback experts Feefo on how to deal with complaints and why you should never underestimate the consumer.

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