For a lot of techies in London, one of the most common hurdles of getting around town is the often limited internet access when going by the Tube. While some network carriers do provide internet and data access in tube stations and trains themselves, it is oftentimes limited and speeds do vary at times.
With that being said, Vodafone recently announced that it will be reintroducing its WiFi services for customers who travel via the London Underground. Available to users at more than 260 stations across the network, the service will make use of the BAI Communications Platform, which which Vodafone describes as “part of ongoing improvements to bring mobile coverage” to users riding the Underground. BAI Communications will be coordinating with Vodafone, and will be operating the service on behalf of TfL.
Additionally, Vodafone’s 4G and 5G services will be accessible to users in addition to the WiFi connections at the Underground station. Back in March 2023, the Northern Line became the latest Tube line to see the arrival of Vodafone 5G at Archway and Tufnell Park stations; Vodafone says that there are more stations on course to be connected later this year all across London. According to Andrea Dona, Vodafone’s Network Director in the UK:
“Our customers who regularly use the tube have told us that having access to WiFi is extremely important to them, so we’ve listened and reactivated the service on a new more reliable system, that is easy to use and provides seamless experience. Alongside our newly arrived 4G and 5G signal, we hope the new service will ensure our customers using the service have the connection they want and expect whilst travelling across the capital.”
Billy D’Arcy, CEO UK and Ireland at BAI Communications adds:
“We are delighted to now be supporting WiFi on the Underground for the customers of all mobile operators. Having WiFi, at key stations on the Tube, alongside the 4G and 5G we are rolling out, is another really important way for passengers to stay connected to their digital lives, boosting efficiency and productivity across the capital.”
Mark Evers, Chief Customer Officer for TfL describes the reintroduction of WiFi at Tube stations as having been “massive benefit for those using the Tube for more than 10 years.” He adds that with 4G and 5G coverage at stations and tunnels, customers will have an easier time to plan their journeys and stay in contact while on-the-go.
The need for easily accessible public WiFi hotspots, as well as better 4G and 5G connectivity has been a growing need for smartphone and laptop users in large urban areas such as London, especially while using apps for productivity and travel. While some parts of the London Underground do support WiFi accessibility and data connections, it isn’t constant across all stations and lines unfortunately. Hopefully, this new development from Vodafone should encourage other network carriers to improve all-around coverage across the London Underground.
